We ask our patients to treat all of our members of staff with the same level of respect you would expect to receive.

Our care navigators are here to help guide you to the most appropriate healthcare professional to address your needs, this may not always be a GP.

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We operate a zero-tolerance policy at The Practice of Health and any abusive conduct towards our colleagues, such as shouting, swearing and threatening behavior will not be tolerated.

Any patient behaving in such a way will be asked to leave the premises and may receive a written warning and/or be subsequently removed from our patient list.  Our members of staff also reserve the right to contact the police in response to threatening and violent behavior.

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Every new patient to the practice will therefore, be asked to read, agree and sign an agreement to behave acceptably at the practice and outside of the practice. This is also extended to Social media and online spaces. 

 

You can view the document below;